Privacy Policy
Last Updated: January 30, 2026
AU Asset Technologies FZCO ("AU Asset", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services, in compliance with the laws of the United Arab Emirates and the regulations of the Virtual Assets Regulatory Authority (VARA).
1. Information We Collect
We collect information to provide our services, comply with legal obligations (specifically KYC/AML regulations), and improve user experience.
- Personal Identification Information: Name, address, email address, phone number, date of birth, nationality, and government-issued ID numbers (passport, Emirates ID).
- Financial Information: Bank account details, blockchain wallet addresses, and transaction history.
- Technical Data: IP address, browser type, device identifiers, and usage data collected via cookies and similar technologies.
- Compliance Data: Information required for Know Your Customer (KYC) and Anti-Money Laundering (AML) checks, including source of funds and wealth declarations.
2. How We Use Your Information
- To provide and maintain our tokenization and redemption services.
- To verify your identity and conduct due diligence as required by VARA and UAE AML laws.
- To process transactions and manage your account.
- To communicate with you regarding updates, security alerts, and support.
- To detect and prevent fraud, money laundering, and other illegal activities.
3. Information Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Regulators and Law Enforcement: To comply with legal obligations, including reporting to VARA, governmental authorities, or law enforcement agencies in the UAE and other jurisdictions.
- Service Providers: Third-party vendors who assist us with identity verification, payment processing, data hosting, and security (e.g., KYC providers, cloud services).
- Banking Partners: Financial institutions involved in processing your fiat deposits and withdrawals.
4. Data Security
We implement industry-standard security measures, including encryption, access controls, and secure data storage, to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (subject to legal retention requirements).
- Withdraw consent for marketing communications.
6. Contact Us
If you have questions about this Privacy Policy or your data, please contact our Data Protection Officer at:
AU Asset Technologies FZCO
UNIT J5-10, JUMEIRAH LAKES TOWERS
DUBAI, United Arab Emirates